We genuinely enjoy conversations about the science. Not just product questions — the mechanisms, the research, the decisions behind our formulas. If you want to understand what you're taking and why, we want to talk.
Reach our nutrition specialists for product guidance, order support, B2B inquiries, or general questions. We respond within 24 business hours.
We genuinely enjoy conversations about the science. Not just product questions — the mechanisms, the research, the decisions behind our formulas. If you want to understand what you're taking and why, we want to talk.
General inquiries and product guidance: support@abtidewellness.com
Order-related questions: orders@abtidewellness.com
B2B, wholesale, and partnership inquiries: biz@abtidewellness.com
Media, press, and editorial: media@abtidewellness.com
Careers: careers@abtidewellness.com
Response time: Within 24 business hours, Monday through Friday.
North America: Available on request China: +86 10 6084 6286 Hours: Weekdays 9:00–18:00 local time
Beijing Operations: Beijing Qiji Health Management Ltd. A2-107, Beijing Salong Cultural & Creative Park Shuangqiao East Road, Chaoyang District Beijing, China
| Your Need | Best Channel |
|---|---|
| Formula selection guidance | support@abtidewellness.com |
| Protocol design (multi-product) | support@abtidewellness.com |
| Order status and shipping | orders@abtidewellness.com |
| B2B and wholesale pricing | biz@abtidewellness.com |
| Press and media requests | media@abtidewellness.com |
| Return and refund requests | orders@abtidewellness.com |
Our Knowledge Base and FAQ pages answer most common questions about dosing, timing, product selection, and safety. They're worth checking first — not because we don't want to hear from you, but because you'll get the answer faster.
For more complex protocol design — particularly for individuals managing diagnosed health conditions, taking prescription medications, or seeking to integrate ABTIDE formulas with an existing functional medicine protocol — we offer one-on-one consultation with our senior nutrition science team.
Email: support@abtidewellness.com with subject line: "Nutrition Consultation Request"
ABTIDE — We're Easier to Reach Than the Science Suggests Developed in Vancouver, Canada
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25 years of research · 78 global patents · Formulated for you.